Account Executive - Public Sector

As an Account Executive, you will have the opportunity to drive transformation in partnership with our most strategic customers to achieve both Microsoft and customer business outcomes. By leveraging a large, multi-functional virtual team across the breadth of the Microsoft solutions portfolio, you will engage with senior-level customer stakeholders and bring industry-relevant solutions to help customers adopt and embrace digital technologies.

With a proven history of driving growth in market share, achieving sales targets, fostering customer engagement, and collaborating with partners, this role offers the opportunity to leverage your extensive customer network and sales experience to execute against your customer's account plan.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Account Management:

• Oversees complex accounts, develops strategies to manage pipeline and meet sales goals, leads virtual teams, and prioritizes projects to achieve business outcomes. Thinks strategically about customer planning, sets standards and priorities, and engages decision makers for long-term business planning.
• Develops and executes account plans, leads high-performing teams, coordinates with industry experts to drive account growth, and expands network of key partners to provide a seamless account management experience. Engages with partners to promote mutually-beneficial strategies and drives joint solutions.
  
  

Customer Engagement

• Supports business transformation through technology, leveraging consultative listening skills to bring innovative ideas and showcase the need for change. Engages corporate and cross-industry resources to drive customer transformation, mitigate competitive risks, and capture line-of-business wins as references.
• Cultivates relationships with customers and uses Microsoft sales strategies to align with executive decision makers. Establishes Rhythm of Business (RoB) with top customer sponsors, fosters trust and brand loyalty, assists partners in joint-selling, and leverages digital selling methods to grow the network and create a pipeline. Advocates on behalf of customers internally and connects them with other customers/partners for mutual benefit.
  
  

Sales Excellence

• Positions oneself as a thought leader and trusted advisor to executive-level decision makers by leveraging best-in-class sales and communication techniques. Develops compelling value-proposition presentations and specialized business plans to drive business outcomes and generate new opportunities. Engages decision makers to articulate Microsoft's value proposition and translates features into business impact.
• Actively seeks customer feedback to understand satisfaction drivers and creates long-term strategies to maintain customer satisfaction. Develops and implements plans for maximizing upselling and cross-selling opportunities, leveraging virtual teams to identify new opportunities. Establishes success measures and manages execution to prevent the need for recovery plans, building trust with the customer organization.
  
  

Qualifications

Required/minimum qualifications

• Bachelor's Degree in Business, Technology, or related field AND extensive experience working in an industry (e.g., Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
• OR Master's Degree in Business Administration AND experience working in an industry (e.g., Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
• OR extensive experience in working in an industry (e.g., Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
• OR equivalent experience.
• This role requires proficiency in written, reading, and conversational English.
  

Additional Or Preferred Qualifications

• Bachelor's Degree in Business, Technology, or related field AND extensive experience working in an industry (e.g., Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
• OR Master's Degree in Business Administration AND extensive experience working in an industry (e.g., Healthcare, Energy, Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
• OR equivalent experience.
• Extensive experience in account management OR equivalent.
  

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.