Area Support Manager Ukraine Kyiv

Job Description

Background

The Norwegian Refugee Council (NRC) Area Office based in Kyiv was established in 2022 to respond to needs of affected populations in the North of Ukraine. The North Area Office programmatically covers Kyivska, Chernihivska, and Sumska Oblasts. North Area Office operations focus on Shelter, Information Counselling and Legal Assistance (ICLA), Protection from Violence, Education, Livelihoods & Food Security. North Area Office also have 2 Field Offices one in Chernihiv and one in Shostka.

Responsibilities

Citizens of Ukraine are highly encouraged to apply for this role.

The Norwegian Refugee Council (NRC) Area Office based in Kyiv was established in 2022 to respond to needs of affected populations in the North of Ukraine. The North Area Office programmatically covers Kyivska, Chernihivska, and Sumska Oblasts. North Area Office operations focus on Shelter, Information Counselling and Legal Assistance (ICLA), Protection from Violence, Education, Livelihoods & Food Security. North Area Office also have 2 Field Offices one in Chernihiv and one in Shostka.

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Specific responsibilities

• Advise and support Area Programme Manager and Programme Project Managers in the implementation of Support related SOPs
• Ensure strong coordination with Country Office and other Areas Support Departments and act as Focal Point in this coordination
• Contribute to strengthening Area level implementation and adherence to Support SOPs, guidelines, policies and procedures
• Oversee implementation of identified risk mitigation measures, including spot checks in line with Anti-Corruption risk mapping
• Under Country Office guidance, ensure compliance with Securing Supporting Documentation (SSD) as well as the Country Office data management
• Lead in the elaboration and regular updating of the Master Support Budget at Area Office level
• Operational/Support inputs into donor proposals and reports when required
• Coordinate and align Operational support with programme plans at North Area level, ensuring Procurement Plans, HR plans and Spending Plans for each project are in place
• Drive the optimization of Operational/Support costs at North Area level
• Performance Management of relevant Support staff, including Work & Development Plans formulated and staff reviews carried out
• Lead on any structure review for Area-level Support departments, if required
• At the direction of the Area Manager and the Head of Support (Country Office), participate in the investigation of allegations of suspected fraud or misconduct and produce required reports
• When requested by the Area Manager, represent NRC externally in the different fora
• Any other tasks as delegated by the Area Manager.
  
  

What you will bring:

• Minimum 4 years in middle management position, preferably in a humanitarian/early recovery context
• Bachelor’s or Master’s degree in relevant field (Humanitarian Management, Business Administration, Development Studies, Finance, Human Resources, Supply Chain or similar)
• Documented results related to the position’s responsibilities
• Excellent communication, interpersonal and reporting skills, both written and oral
• Flexible, adaptable, with good problem-solving skills
• Knowledge about one’s own leadership skills/profile
• Fluency in English, both spoken and written is required
• Knowledge of the humanitarian context and INGO work in Ukraine is an asset
  
  

What Makes This Position Attractive?

• The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. The organization protects displaced people and supports them as they build a new future. NRC began relief efforts after World War II, and today, works in both new and protracted crises across more than 40 countries.
• Meaningful work that responds to the diverse needs, priorities, and concerns raised by beneficiary communities. NRC Ukraine meets immediate humanitarian needs, prevents further displacement, and contributes to durable solutions.
  
  

What We Offer:

• Duty station: Kyiv, Ukraine.
• Contract duration: 12 months
• Travel : 20% - 25% (domestic travel inside Ukraine)
• Salary/benefits: Salary according to NRC grade 8 national scale for Ukraine.
• NRC is an equal opportunities employer. In the selection of our staff, we are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
  
  

Key Information - Please Take Note When Applying

• Learn more about NRC here
• Please note that we are unable to provide work permits or visa sponsorships for this position - Citizens of Ukraine are highly encouraged to apply.
• To apply as an internal candidate, please click on the suitcase icon “I am an employee” on the top right of the page to be redirected to NRC’s internal career site.
• Apply by completing all the system-required fields of your experience, employment history, and education in your application.
• Ensure to attach your latest CV and application in English.
• When creating your profile, include your full name as per your passport.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position