Lead Salesforce Engineer

Currently, we are looking for a Senior Salesforce Business Analyst to make our team even stronger.

Responsibilities

• Serve as a subject matter expert and analyst/consultant, to understand customer’s needs, gather and document requirements
• Help clients understand the best mix of technologies, design solutions and services and how they should be delivered to maximise effectiveness
• Work and collaborate with various offshore and 3rd party suppliers, adapting your communications approach to meet the business demands
• Work to understand the intersection between technology, customers and business to cultivate business development opportunities
• Understand and stay abreast of current and emerging digital trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects client’s business and initiatives
• Support from time to time in a consultative/pre-sales role on select digital engagements as needed and defined by the business and the client
  
  
  

Requirements

• CRM Technologies
• Salesforce knowledge
• Salesforce Service Cloud
• Upper-Intermediate level of English, both spoken and written (B2+)
  
  
  

We offer

• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Consider relocation options in over 30 countries worldwide
• Participate in volunteer, charity programs and communities (both technical and interest-based)
• You can plan your individual career path together with your manager.
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children
  
  
  

EPAM strives to provide its global team of over 52,800+ professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.