Account Manager

Solidgate is a B2B product in the field of online payments. We build state-of-the-art fintech solutions that help businesses accept payments and ensure a smooth purchase experience for their clients from Europe to LATAM, from the USA to Asia. We are part of the history of each company we work with – and we help them enter new markets and increase their profits. We believe no company should struggle with payments. So we make them easy.

Solidgate achievements:

• offices in Ukraine, Poland, Cyprus
• 200+ clients went global thanks to Solidgate (Ukraine, US, EU)
• 100+ alternative payment methods (APMs)
• 200+ team members
• PCI DSS Level 1 provider

As an Account Manager, your primary responsibility is to manage and maintain relationships with existing merchants and to develop new business opportunities. You will ensure client satisfaction, identify opportunities for upselling and cross-selling, and communicate with clients to understand their needs and provide appropriate solutions.

Key responsibilities include:

• maintaining strong relationships with existing clients through regular communication and face-to-face meetings;
• identifying new business opportunities through market research and industry analysis;
• communicating with clients to understand their needs and provide appropriate;
• solutions, including product demonstrations, proposals and presentations;
• ensuring client satisfaction by providing ongoing support and ensuring their needs are met in a timely and professional manner;
• upselling and cross-selling to existing clients to increase revenue and grow the client base;
• collaborating with other teams, including sales, marketing and product development, to ensure a seamless experience for clients;
• tracking and reporting on account performance and preparing regular reports for senior management.

Key skills and qualifications include:

• 2+ years of proven experience in client management, relationship building, and account management;
• strong interpersonal and communication skills;
• excellent problem-solving and analytical skills;
• ability to work effectively in a fast-paced, high-pressure environment;
• ability to work independently and as part of a team;
• excel and PowerPoint advanced user skills;
• An advanced level of English is a must.

Does it feel like a perfect match already?

Our advantages:

• Fintech — fast-growing industry
• the opportunity to do business with large Western tech companies (USA, Europe)
• challenges and direct impact on business scaling, on product metrics — here, you can propose and implement
• team united by a common goal, vision, and values
• opportunity for development and growth, a personal career plan for each employee

Competitive corporate benefits:

• more than 30 days off during the year (20 working days of vacation + days off for national holidays)
• health insurance and corporate doctor
• free snacks, breakfasts, and lunches in the office
• full coverage of professional training (courses, conferences, certifications)
• annual performance review
• sports compensation
• competitive salary
• Apple equipment

Ready to become a part of the team? Then cast aside all doubts and click "apply".

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