Head of Market Operations

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Consumer Brands continuously drive the evolution in dynamic categories: Laundry & Home Care and Hair. With our trusted brands, including Persil and Schwarzkopf, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

Your RoleMarket SC, Customer service & Demand planning management

• Drive S&OP process maturity in the country
• Plan and implement the overall SC strategy
• Represent SC in market/local meetings & prepares SC figures
• Meetings with customers, aligning and steering main KPI, developing delivery structure
• Ensures communication flow between international SC and COM/ KAM (especially for projects), strong collaboration with Sales, Operations, and Customer Service teams
• WH/Logistics suppliers steering tenders support, control of execution, KPIs
• Negotiating contracts to reduce costs and achieve maximum efficiency
• Manage, coach and develop the team
• Stock management: monitor and steer inventory levels, management of slow movers; scrap; donation; annual stock taking
• Monthly reporting
  
  

Market Logistics

• Costs and performance steering: WH, picking, co-packing, customer deliveries.
• Customs clearance
• Certification process
• L11 provision, evaluation, monitoring
  
  

Local R&D representatives

• Labells
• Registrations
• Tests
• Regulatory committees (EBA, American Chamber of Commerce)
  
  

Co-packing steering

• Co-packing planning considering capacity constraints at co-packer
• Availability check of original articles and Henkel provided packaging
• Scheduling & Procurement of local packaging material provided to the co-packer (where applicable)
• Communication with co-packer (forecast, order management, specification management etc.)
• Interface to COM and central planner for co-packs
• Co-packing Masterdata & planning parameters
• Involved in co-packing briefing / catalogue (where already existing)
• Support with co-packing negotiations, be interface to purchasing
  
  

YOUR SKILLS

• University degree in a related field and at least 2 years of relevant work experience with key focus on integrated business planning (S&OP), inventory management, customer service and logistics
• Advanced English is a must
• Leadership skills, experience in people management
• Very strong knowledge of Excel is a must, experience in SAP and APO- an advantage
• Team player who can effectively collaborate within cross-functional and cross-regional teams
• Strong analytical skills, attention to details, ability to set right priorities, good time management
• Project Management, process re-engineering and change management
  
  

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.