Junior Technical Communicator

WE ARE

SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993 in Ukraine. Our associates work on 2,000+ projects with clients in the USA, Europe, LATAM, and APAC. We are about people who create bold things, make a difference, have fun, and love their work.

We are a team comprising world-class Researchers, Analysts, and Engineers. The client we cooperate with defends their customers against known and emerging threats, discovers new vulnerabilities in common software, and interdicts threats in the wild before they can further harm the Internet.

IF YOU ARE

• Possessing at least an intermediate level of English and Italian
• Proactive, attentive to detail, and result-oriented
• Good at interpreting data in a meaningful way
• Thoroughly conceptualizing and analyzing information
• Skilled in any other language at an intermediate level (would be a plus)
  
  
  

AND YOU WANT TO

• Analyze web data to support client web security solutions
• Control machine categorization results, and correct the errors
• Review and categorize URLs based on the customer's category description
• Handle customers' requests
• Monitor and respond to customers' escalations
• Make a language-based analysis of URLs
  
  
  

TOGETHER WE WILL

• Share our knowledge and experience
• Enjoy a flexible workplace policy and working hours
• Get an extra day off for your birthday, and then another one for Company Day
• Share many advantages: attractive salary, a package of benefits, flexible working time, and wide learning opportunities
• Grow as a team of professionals in innovative technologies
  
  
  

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe