Supply Operations Specialist

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

Our culture and strong values.

Our career development philosophy.

Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

We offer a dynamic environment with many opportunities for learning and development.

THE MISSION

As a Supply Operations Specialist working from Lviv, you’ll be at the heart of the action—the nerve center making sure our courier fleet is firing on all cylinders.

Your mission? Make things run like clockwork. You’ll enable deliveries, keep couriers on top of their game, and ensure everything flows smoothly—from pickup to drop-off. Think of yourself as the backstage coordinator, making sure orders land at doorsteps fast, flawless, and friction-free.

If you thrive in fast-paced environments, love problem-solving, and want to be part of a team that moves the city, this is your moment.

Lviv, let’s go!

THE JOURNEY

• Recruit and train our Glovers (couriers)
• Be responsible for implementing processes and optimizing strategies for attracting and retaining Glovers
• Solve problems and provide support to Glovers
• Maintain documentation and contracts for Glovers
• Handle procurement, ensuring all Glovers receive their work kits and are ready to spread the Glovo brand
• Manage planning, general administration, and KPI analysis
• Communicate effectively with the local operations manager regarding processes and customer support operations
  
  

What You Will Bring To The Ride

• Communication skills and the ability to solve problems quickly
• High motivation to work in a fast-growing startup
• An analytical mindset
• Excel skills
• Enjoy teaching and adapting new employees
• Good energy and love what you do, even on bad days
• Intermediate or higher level of English proficiency
  
  

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We Believe Driven Talent Deserves

• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounted gym memberships to keep you energized.
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave.
• Online therapy and wellbeing benefits to ensure your mental well-being.
  
  

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!