Veteran Program Manager

WE ARE

SoftServe is a global digital solutions company, founded in 1993, with headquarters in Austin, Texas. We work on 2,000+ active projects with clients across the USA, Europe, LATAM, and APAC. We are about people who create bold things, make a difference, and love what they do.

You will be a part of the Veteran Strategy Council that serves as a cross-functional advisory and oversight group focused on shaping and driving the company’s long-term approach to veteran integration, support, and impact. The council ensures that veteran-focused initiatives are aligned with business goals, employee well-being, and inclusive workplace culture.

IF YOU ARE

• Having proven experience in program management, people operations, or DEI roles
• Possessing a strong understanding of veteran needs and transition challenges
• Demonstrating exceptional communication, facilitation, and stakeholder management skills
• Having a data-driven mindset with the ability to analyze and present program impact effectively
• Capable of working cross-functionally in fast-paced, mission-driven organizations
• Fluent in English at an upper-intermediate level or higher
  
  
  

AND YOU WANT TO

• Drive high-level visibility of the veteran agenda across the company through executive engagement, internal town halls, and participation in public recognition programs
• Act as a subject-matter expert and a central point of contact for veteran-related matters for internal stakeholders and external partners
• Partner closely with Country Leadership and Delivery/Non-Delivery Management to align veteran initiatives with business objectives
• Lead and maintain the veteran employee community, including Buddy/Mentorship programs tailored for newly demobilized veterans
• Design and oversee onboarding initiatives to ensure a seamless transition from military to corporate environment
• Monitor and support veterans during their first year of employment post-demobilization, ensuring smooth adaptation and engagement
• Collect and analyze key veteran experience metrics (engagement, retention, performance, etc.)
• Coordinate Mediators/Veteran Integration (Case) Managers and early interventions in case of potential interpersonal or adaptation conflicts
• Provide ongoing support and training for managers working with veteran team members to foster inclusive and productive relationships
• Collaborate with NGOs, veteran foundations, and government bodies to expand opportunities and resources for veterans
• Represent the company in employer ratings, conferences, and talent reports focused on veteran employment and support
• Define, track, and report on key performance indicators (veteran engagement, adaptation, business impact, etc.)
• Coordinate and support veteran-focused initiatives, such as Veterans Day events, awareness campaigns, engagement, or education programs across the organization
• Deliver regular insights and updates to the Veteran Strategy Council to inform strategy and investment
  
  
  

TOGETHER WE WILL

• Be part of a meaningful mission with real-world impact
• Help shape a first-in-class Veteran Program recognized across the industry
• Work at the intersection of people care and business excellence
• Collaborate with a passionate and high-performing team
  
  
  

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe