Junior Technical Editor

WE ARE

SoftServe is a leading technology solutions company specializing in software product and application development and services. Our mission is to be a valuable partner for our clients (from start-ups to large enterprises) who represent different domains, such as health care, retail, enterprise, automotive, education, etc. We measure our success by our client’s success.

The Technical Communication Office (TCO) at SoftServe is an in-house center of excellence dedicated to enhancing user interactions with technology through expert user assistance, technical documentation, educational content, and localized strategies.

TCO drives quality and innovation in technical communication, supporting people, projects, and client success, with a specialized COE team focused on delivering both short-term and long-term value across the TechComm expertise.

IF YOU ARE

• Experienced with at least 1 year of commercial experience as a technical writer
• Skilled in communicating effectively with system-oriented developers and business-oriented stakeholders, organizing complex information into clear, self-contained pieces
• Proficient in working with requestors or other stakeholders to gather and understand their requirements
• Knowledgeable of plain English guidelines and international writing standards from companies like Microsoft and Apple
• Good at adhering to established corporate standards, workflows, and procedures, with strong attention to detail
• Knowledgeable of common IT industry terminology, quickly grasping new domain-specific terms and concepts
• Experienced with Microsoft Office applications (especially PowerPoint, Word, and SharePoint)
• Detail-oriented, flexible, responsible, and a strong team player, with an eagerness to dive into technical specifics
• Confident in communicating in English within a multicultural environment
  
  
  

AND YOU WANT TO

• Work with underdeveloped or poorly executed designs, enhancing their overall look and feel
• Identify design flaws and transform them into polished, visually appealing, and functional outcomes
• Edit documents written in poor English, ensuring every change improves readability and has a clear purpose (e.g., project materials, pre-sales documents, internal policies, or educational content)
• Assist in designing knowledge bases with a focus on content structuring, applying design principles to make information easy to access and understand
• Communicate with a wide range of stakeholders, participate in all project stages from pre-sale to closure, and ensure successful presentation of information based on business needs
  
  
  

TOGETHER WE WILL

• Collaborate closely to ensure that the company looks professional in terms of documents and presentations
• Work in dynamic environments, with quickly changing priorities, and still at a stable place of work
• Collaborate with stakeholders at all levels in the company to help them deliver information successfully
• Enjoy access to experienced specialists willing to share their knowledge
• Have opportunities to join strong educational and mentorship programs
• Grow professionally and learn from each other
• Care about your individual initiatives — just come and share your ideas!
  
  
  

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe