ICT Analyst-Full-Stack Developer (Remote)

Mission and objectives

The United Nations Volunteers (UNV) programme contributes to peace and development through volunteerism worldwide. We work with partners to integrate qualified, highly motivated and well supported UN Volunteers into development programming and promote the value and global recognition of volunteerism. UNV is administered by the United Nations Development Programme (UNDP) and reports to the UNDP/UNFPA/UNOPS Executive Board.

Contex

tThe United Nations Volunteers (UNV) programme is administered by UNDP and follows all UNDP rules and regulations. UNV is the UN system common service that promotes volunteerism to support peace and development worldwide. Volunteerism can transform the pace and nature of development and it benefits both society at large and the individual volunteer. UNV contributes to peace and development by advocating for volunteerism globally, encouraging partners to integrate volunteerism into development programming, and mobilizing volunteers. UNV’s Management Services hold the responsibility for the strategic planning, managerial leadership, oversight, and quality control of an integrated platform of operational services ensuring timely, effective and efficient delivery according to corporate performance standards and in compliance with the UN Regulations and Rules and UNDP´s accountability framework. The Information and Communication Technology Section (ICTS) is responsible for the running operations of all ICT on-premises and cloud datacenters, cloud platforms and services, business applications, corporate websites, helpdesk, videoconferences, security services, hardware, software, network, and telecommunications services. This includes application system analysis, design, development and maintenance, local and global telecommunication networks, commercial hardware and software installation and operation (at both desktop and network levels), internet, and email. ICTS is also providing network and support services to other UN Agencies in UN Bonn Campus. ICTS is working in close collaboration with UNDP ITM department. The UN Volunteer is supposed to work remotely for the duration of their assignment without the need to be physically present in the office. UN Volunteers working remotely are bound by the UNV Code of Conduct, which includes the obligation to comply with local laws at their location, including vis-a-vis taxation, licenses, and work permits for this special assignment, UN Volunteers are not eligible for exit lumpsum and travel entitlements (assignment and repatriation travel)

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Key Responsibilitie

s:Systems Development, Maintenance, and Integrati

• onDevelop and maintain UNV applications, ensuring alignment with development SOPs and project requirement
• s.Design and implement new features and functionalities, applying best practices in software architecture and coding standard
• s.Integrate UNV applications across systems, including application logic, data flow, and business rule integratio
• n.Ensure high system performance by upgrading or enhancing existing functionalities, resolving technical issues, and providing Tier III application suppor

t.Release Management and Testi

• ngExecute software releases following established release management protocol
• s.Conduct and support User Acceptance Testing (UAT) to validate functionalities and user requirement
• s.Develop, maintain, and improve automated test scripts and related documentation to ensure system reliability and qualit

y.Additional Duti

• esPerform other tasks within the functional profile as required to support the efficient operations of the Office and the Organizatio

n.
Qualification Requireme

ntsBachelor’s degree or equivalent in Information Technology, Computer Science, Engineering, or a related discipli

ne.Fluent in Engl

ishMinimum of 3 years of relevant professional experience in software development, systems maintenance, or application integrati

on.
Skills and Experi

enceTechnical Profici

• encyExperience in developing web applications using Microsoft technologies (C#, .N
• ET).Proficiency in Microsoft Azure-based services and application host
• ing.Skilled in working with web services (REST APIs) and front-end frameworks such as Re
• act.Experience with databases (MSSQL) and writing complex SQL quer
• ies.Familiarity with version control systems such as Git or Azure Dev
• Ops.Understanding of the software development lifecycle and agile methodolog

ies.Desirable Sk

• illsExperience in test automation frameworks (e.g., Playwrig
• ht).Prior work with Service Desk or customer-facing IT supp
• ort.Knowledge of software testing practices and to
• ols.Experience in analysing business processes and workfl
• ows.ITIL certification and ISO 9001 familiarity are advanta

ges.Digital & Innova

• tionAbility to adopt systems thinking to address complex challenges holistica
• lly.Skills in visualizing and mapping systems dynamics and interdependenc

ies.Information Management & Techno

• logyStrong programming knowledge with a focus on application lifecycle managem
• ent.Ability to manage customer support issues and contribute to continuous IT service improveme

nts.Rem

arksThis is a remote assignment. You can check full entitlements at the duty station at https://app.unv.org/calculator. The complete UN Volunteer Conditions of Service is available at https://explore.unv.org/

cos.
Candidate to be located within a reasonable (max 3 hours) time difference from Central European Time