Flight Reservation Agent

Are you ready to bring dreams to life?

We’re on the lookout for passionate individuals to join our dynamic team as Flight Reservation Agent at BSI Lifestyle. The expected results from the Flight Reservation agent include the swift and flawless implementation of a diverse range of customer flight requests.

About Us: BSI Lifestyle is an international luxury travel concierge service. We create tailor-made travel experiences and provide personalized lifestyle assistance. From planning dream getaways to handling everyday tasks, we’re on a mission to make life smoother and more enjoyable for our members.

Role Overview: As a Flight Reservation agent at BSI Lifestyle, you will be responsible for providing top-tier flight solutions and support to our clients. You’ll play a pivotal role in managing flight arrangements, ensuring cost-effectiveness, and delivering exceptional service tailored to the unique needs of our business clientele.

Key Responsibilities:

• Provide the most suitable flights options for clients.
• Process fare calculation and ticketing of complicated routes and itineraries.
• Issue /reissue/ calculate of tickets in accordance with airlines policy and purchase of extra services (meals, seats, luggage, etc.).
• Monitor air travel reservations for accuracy and cost guidelines.
• Check country’s entry requirements (visa, etc.).
• Work with the accounts team to reconcile payments on a regular basis.

Reporting to: Head of Avia Department

Qualifications:

• Experienced Amadeus user.
• At least 1 year of Flight booking and ticketing experience within the travel industry.
• Excellent knowledge of world geography is a must.
• Upper-intermediate level of English required.
• Excellent judgment and discretion.
• Excellent time management and organisational skills are essential.
• Ability to work under pressure and to precise time frames.
• Experienced PC user (MS Office).
• A team player who works well with others.
• Ready to stay connected 24/7 and work on weekends (shifts).

Benefits:

• Join a vibrant team dedicated to delivering excellence in travel services.
• Get help from a dedicated mentor throughout the trial period, who will provide you with clear explanations and ensure a smooth journey during your onboarding with us.
• Access to industry insights and continuous professional development
• Competitive compensation.

Ready to Join?

If you’re enthusiastic about making a difference in corporate travel and ensuring top-notch service, we’re excited to hear from you. Become a part of BSI Lifestyle and contribute to redefining corporate travel experiences. 

Type: Remote, Full-Time, Mon — Fri 10:00 — 19:00 & work on evenings and weekends (shifts).