Senior JIRA Administrator

At the heart of our operations is Jira — the nervous system through which our ideas, deliverables, and service flow. We’re not just looking for an admin. We’re looking for a system architect, an optimizer, and a partner in problem-solving.

This role gives you a unique opportunity to shape how dozens of teams collaborate, track progress, and deliver value. Whether you’re redesigning a broken process, automating a redundant task, or visualizing team performance — your work will be visible and valuable.

You’ll work directly with product owners, business stakeholders, and developers to turn complex ideas into smooth, traceable workflows. And yes — you’ll have the freedom to propose, test, and implement better ways of working.

Requirements:

• 3+ years of experience with Jira administration.
• Strong expertise in configuring Jira workflows, schemes, custom fields, and screens.
• Deep understanding of Jira Query Language (JQL).
• Proficient in ScriptRunner (Groovy scripting) for advanced automation.
• Experience with managing user permissions, project roles, and global settings.
• Ability to integrate Jira with third-party systems via REST APIs.
• Basic understanding of database structure and SQL.
• Experience with migrations, upgrades, and performance tuning.
• Knowledge of ITIL or Agile frameworks is a plus.
• English level: Intermediate or higher.

Personal qualities:

• Strong problem-solving and analytical thinking skills.
• High attention to detail and a structured approach to work.
• Proactive attitude and willingness to suggest improvements.
• Excellent communication and collaboration skills.
• Ability to manage priorities and work independently.
• Open to learning new tools and technologies.
• Responsible and results-oriented.
• Ability to work autonomously.
• Customer-focused mindset with a track record of delivering value and satisfaction across diverse client profiles.

Responsibilities:

• Develop and maintain workflows, automations, scripts, and custom fields.
• Manage user access, permissions, roles, and group policies.
• Ensure system performance, security, and scalability.
• Collaborate with cross-functional teams to understand business needs and implement solutions.
• Create and maintain documentation for configurations and processes.
• Support users, troubleshoot issues, and provide training where necessary.
• Evaluate and implement Atlassian Marketplace plugins and integrations.
• Drive continuous improvement of Jira usage and best practices across the organization.

What we offer:

• Flexible schedule. You can work remotely or from our comfortable offices. The workday starts from 8:00 to 11:00;
• Time Offs Loyalty System - 28 Business Days of Paid Time Off per year (after 3 months of cooperation);
• We care about your health. We guarantee that we will cover your medical insurance once your probation period is over. And once a year, we organize a flu shot;
• Mental Health Program: We are launching psychological support for our colleagues during the war. After your probation period is over, we cover 3 private psychological consultations with your own therapist or will recommend ours. Plus, we have regular Mental Health webinars where we discuss psychological topics.
• Internal educational activities, reimbursement of external educational activities, including the ones abroad.
• Vast Corporate Library (Print and Online). As well as the opportunity to order any business and professional books at the company’s expense;
• English Courses and Speaking Clubs;
• Corporate currency - Boosta coins and spend them on extra day-offs or our branded products (from T-shirts to AirPods).

What stages do we have:

• 1st stage: pre-screen with recruiter;
• 2nd stage: interview with hiring manager;
• 3rd stage: final interview;
• 4th stage: referrals;
• 5th stage: offer.

Apply for a vacancy and become a part of the Boosta team!