Senior Business Systems Admin

We’re looking for a Senior Business Systems Administrator to join our fast-paced, collaborative Revenue Operations team. This fully remote role will play a key part in driving efficiency and innovation across our GTM systems, with a primary focus on Salesforce and key integrated tools.

You'll be hands-on with Salesforce configuration, including flows, validation rules, and automation, and support both strategic projects and day-to-day requests. You’ll also contribute to internal documentation and help mentor other team members on platform best practices.

What You’ll Do

• Design, build, and maintain scalable solutions in Salesforce, with a focus on Sales Cloud and Service Cloud
• Own and drive initiatives involving tools like Copado (or DevOps), Dealhub, or other CPQ platforms, and DocuSign
• Manage a mix of large cross-functional projects and smaller stakeholder requests via our ticketing system
• Collaborate with Marketing Ops, CS Ops, and Sales Ops to streamline end-to-end business processes
• Integrate and manage third-party tools across our GTM tech stack (e.g., Workato, Gainsight, RingLead, Marketo, Ada, Clazar, BoostUp)
• Participate in testing, release management, and deployment processes using Copado or similar DevOps tools
• Support documentation efforts and mentor teammates on Salesforce and systems best practices

What You’ve Done So Far:

• 4+ years of hands-on Salesforce experience in a Systems Admin or Business Systems role
• Strong understanding of Salesforce declarative tools (flows, validation rules, formula fields, etc.)
• Experience with DevOps tools like Copado, CPQ platforms such as Dealhub, and DocuSign integrations
• Proficiency working with complex business systems across Sales, Marketing, and Customer Success
• Experience managing both project-based and ad-hoc workstreams
• Strong communication and collaboration skills; comfortable working across teams
• Self-starter with a proactive mindset and passion for solving complex business problems

Required Certification:

• Salesforce Administrator Certification
• One or more of the following: Advanced Administrator, Platform App Builder, or other relevant Salesforce certs

Preferred Experience:

• Experience with Workato, Khoros, Gainsight, BoostUp, or Marketo
• Previous experience working in a SaaS or high-growth tech environment
• Familiarity with agile or sprint-based planning

About Sisense:

Sisense stands as a beacon of light in the embedded analytics landscape, recognized globally for pioneering solutions that infuse intelligence into every facet of business. As we continue on our journey and explore the vast opportunities of the API economy, we're positioning ourselves for unprecedented growth.

Our vision is bold and transformative: a future where analytics and insights underpin every decision, every process, and every interaction. Our team, an amalgamation of diverse perspectives and unique skills, is our secret weapon. At Sisense, we foster a culture of innovation, collaboration, and inclusivity, powering our relentless drive to redefine what's possible in the world of analytics.

Join us in this ambitious journey. This position offers more than a job; it's a chance to reshape the industry, redefine the future of analytics, and be a part of a team that's pushing boundaries. Let's shape the future of analytics together.