Email Marketing Manager

At CRMOZ, we are an official partner of Zoho Corp. with over 10 years of experience in delivering exceptional IT services, including Zoho software implementation, integration, and ongoing support. Our clients span across various industries worldwide, and our focus is on providing tailored, high-quality solutions to meet their unique business needs.

We are seeking a highly motivated, self-driven, and quick-learning Email Marketing Manager to lead and scale our internal email marketing initiatives. This role is not client-facing and is focused on developing our in-house processes and tools to improve lead nurturing, user engagement, and operational efficiency across our internal marketing channels.

While experience with Zoho Campaigns is a strong plus, we’re ready to train someone with a solid background in email marketing who is eager to master the Zoho ecosystem. If you’re passionate about digital marketing, automation, and using data to drive decisions — we’d love to hear from you!

Key Responsibilities:

Strategy & Planning:

• Plan and execute internal email marketing campaigns tailored to CRMOZ’s operational and business goals.
• Segment internal contact bases using CRM data to improve messaging relevance.
• Develop and maintain internal marketing calendars and workflow automations.

Campaign Management & Execution:

• Build, test, and optimize internal newsletters, sequences, and transactional emails.
• Design email templates and write compelling copy in alignment with our brand voice.
• Work closely with internal teams to coordinate email marketing efforts across departments.

Performance Analysis & Optimization:

• Monitor performance metrics (open/click rates, bounce rates, etc.) and report insights.
• Run A/B tests and implement findings to continually improve email effectiveness.
• Recommend enhancements to improve delivery, engagement, and conversion.

Content & Creative:

• Collaborate with designers and content creators to ensure high-quality email visuals and messaging.
• Maintain consistency with CRMOZ branding and communication tone.

Compliance & Data Management:

• Ensure all campaigns comply with GDPR, CAN-SPAM, and other applicable regulations.
• Manage data hygiene and contact segmentation using Zoho CRM and Zoho Campaigns.

Continuous Learning & Adaptation:

• Quickly learn and leverage the full functionality of Zoho Campaigns.
• Stay up to date on trends in email marketing and CRM integration.

Required Skills & Qualifications:

• 1+ years of experience in email marketing or digital communications.
• Hands-on experience with any major email platform (e.g. Mailchimp, ActiveCampaign, etc.).
• Understanding of email marketing best practices, deliverability, and performance metrics.
• Strong copywriting and content editing skills.
• Analytical mindset with ability to interpret campaign data and act on insights.
• Eagerness to learn Zoho tools and adapt quickly.
• Basic HTML/CSS for email formatting is a plus.
• Excellent communication and organizational skills.
• Experience working with CRM data (Zoho or similar) is highly desirable.

What We Offer:

• An exciting opportunity to build and own our internal email marketing processes.
• Hands-on learning and support in mastering Zoho Campaigns and CRM tools.
• A collaborative, friendly, and international team environment.
• Flexible remote work setup and a healthy work-life balance.
• Competitive compensation and opportunities for growth.

How to Apply:
Ready to join us? Great!
Please apply with your CV and, if possible, examples of your previous email marketing work, this could be campaign screenshots, content samples, automation workflows, or performance reports.
No formal portfolio? No problem, even a couple of well-explained examples will do.