Backend Developer

SysAid is a global leader in AI-powered IT Service Management (ITSM), transforming the way organizations deliver IT services. Our smart, automated platforms help thousands of companies worldwide work faster and smarter, simplifying complex tasks so IT teams can focus on what matters most. We are passionate about innovation, scalability, and building products that push the boundaries of what is possible with AI.

About The Role

We are looking for a talented Backend Developer to join our team and help build the next generation of our global SaaS platform. You will work on designing and implementing scalable backend services, microservices architecture, and cloud-based solutions that power our enterprise-grade applications. This is an opportunity to work with modern technologies, solve complex problems, and deliver solutions that impact thousands of organizations worldwide.

Responsibilities

• Develop and maintain backend services for our SaaS platform using modern technologies and best practices.
• Design and implement RESTful APIs for seamless integration with frontend applications and third-party services.
• Build and optimize microservices for performance, reliability, and scalability.
• Work with databases (SQL and NoSQL) and implement efficient data access patterns.
• Collaborate with Product, Frontend, and DevOps teams to deliver robust and secure solutions.
• Deploy, monitor, and maintain services in cloud environments such as AWS.
• Ensure code quality through testing, code reviews, and adherence to secure coding standards.
• Contribute to system architecture discussions and continuous improvement initiatives.
  
  

Requirements:

• 3+ years of backend development experience with a strong focus on Java
• Hands-on experience with Spring Boot and building enterprise-grade applications
• Proficiency in microservices architecture and distributed systems design
• Strong experience with SQL and NoSQL databases and query optimization
• Knowledge of RESTful API design and best practices for secure and scalable services
• Familiarity with Docker and Kubernetes for containerized deployments
• Experience with messaging systems such as RabbitMQ or Kafka, and caching layers like Redis
• Understanding of CI/CD pipelines, Git, and Agile development methodologies
• Strong problem-solving skills and attention to detail
  
  

Bonus Points For

• Experience with cloud platforms (AWS preferred) and cloud-native application development
• Familiarity with serverless architectures and advanced AWS services
• Exposure to observability tools and performance monitoring
• Knowledge of security best practices for cloud and microservices environments
  
  

Why Join Us?

• Innovation at Scale: Work on cutting-edge AI technologies impacting thousands of organizations worldwide.
• Make an Impact: Build backend systems that power enterprise-grade applications used globally.
• Career Growth: Enhance your skills in backend development, microservices, and cloud infrastructure.
• Thriving Culture: Join a fast-paced, collaborative environment that values creativity, excellence, and continuous learning.