Operations Manager (iGaming)

At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions.

Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration.

Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape.

Whether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and growth.

We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET).

Your role and impact:

As a Senior Product Designer, you will take full ownership and be responsible for creation of an intuitive, visually stunning gambling experience that feels natural and engaging for players worldwide - across both web desktop and mobile platforms for our new cutting-edge Gambling&Casino Platform developed from scratch. You will collaborate closely with the Chief Product Officer, engineering and marketing teams to deliver the best-in-class product to the market. Together you will be responsible for crafting a clean, modern, and futuristic user interface that minimizes clicks and focuses users on what truly matters. You'll be at the forefront of design in the gambling industry, shaping experiences that millions of players enjoy daily. With a commitment to leveraging AI tools and creative design strategies, you'll have the freedom to explore, innovate, and deliver high-quality interfaces that resonate with players in both web and mobile environments.

We believe in pushing design boundaries and setting industry standards, with a focus on fluid, seamless user interactions that drive engagement and trust. We aim to provide players worldwide with a state-of-the-art platform that serves as a comprehensive solution for all their needs.

Experience

• 5+ years of hands-on experience in Product Design, UI/UX, or Interaction Design, preferably in a leadership role.
• Extensive experience in the iGaming/Gambling industry, with a deep understanding of its unique challenges and user expectations.
• Strong portfolio of iGaming/Gambling projects (minimum 1 large project or 2-3 small/medium ones), showcasing your product design skills with an emphasis on intuitive user flows, visual storytelling, and gambling features.
  
  

Technical Skills

• Strong ownership mindset – ability to drive initiatives end-to-end, from ideation to implementation, beyond just managing tasks.
• Proven ability to collaborate with product, engineering, and client-facing teams, ensuring business alignment and technical feasibility.
• Deep expertise in competitors analysis, user research, information architecture, usability testing, and interaction design.
• Proficiency in Figma, prototyping tools, and other industry-standard design software.
• Experience in Agile/Lean environments, with a strong understanding of MVPs, iterative development, and time-to-market constraints.
• Experience maintaining and scaling a design system for a large platform, ensuring cross-platform consistency and efficiency.
• Familiarity with JIRA, Confluence, and other product management tools.
• Strong knowledge and understanding of responsive design principles, accessibility standards, and modern UI trends.
  
  

Will be Your Advantage

• Experience with Skin/NFT Gambling, Online Casino, Game Development.
• Understanding of web development principles and experience working with HTML, CSS, and JavaScript.
• Familiarity with web and mobile marketing trends and standards within the gambling and online casino industry.
• Previous experience working in start-up environments with rapid iteration cycles
  
  

Key Responsibilities

Design Strategy & Vision

• Develop and communicate a clear design vision for the next-generation Gambling& Casino platform that aligns with our product strategy and user needs.
• Lead and own the overall product design strategy, aligning with business objectives and industry best practices.
  
  

End-to-End Product Design: User Interface & User Experience

• Design interactive, intuitive, player-friendly and responsive user interfaces and experiences with a focus on seamless navigation, accessibility, and visual appeal to enhance engagement and satisfaction.
• Incorporate innovative flows and gambling interactions that simplify decision-making for players.
• Develop wireframes, mockups, prototypes, and design systems using tools like Figma, Sketch, or Adobe XD to visualize and communicate design concepts effectively.
• Create high-fidelity visual designs including icons, graphics, and illustrations that align with brand guidelines and enhance the overall aesthetic appeal of the product.
• Ensure that the design is accessible, user-friendly, and adheres to modern UI/UX best practices.
• Ensure designs are responsive and optimized (i.e., consistent look, feel, and usability) across multiple platforms, various devices and screen sizes.
  
  

Competitor Analysis & User ResearchEvaluate competing products' user experience, features, and design strategies to identify opportunities for differentiation and improvement.Conduct user research and analysis to understand user behaviors, needs, pain points, and preferences.

• Create user personas to represent the different target user groups, map out typical user journeys to understand the user's flow through key functionalities of the platform, and user flow diagrams for specific tasks within the platform.
• Champion user research by leveraging A/B testing, surveys, analytics, and direct user interviews to inform design decisions.
  
  

Collaboration & Iteration

• Work closely with the Chief Product Officer, engineering, and marketing teams to align design strategies with business goals and market demands and to translate complex requirements into compelling design solutions.
• Conduct usability testing to refine designs and ensure a seamless user experience.
• Communicate design concepts effectively and iterate based on feedback from cross-functional stakeholders.
  
  

Prototyping and Testing

• Build prototypes, conduct usability testing, and refine interfaces based on data-driven insights.
• Validate design solutions to ensure an optimal user experience for gamblers and online casino fans.
  
  

Design Systems & Branding

• Build, own, and maintain a robust design system and style guide that reflects our futuristic aesthetic.
• Develop branding materials that reflect our vision and identity.
• Ensure consistency across all screens, components, and interaction patterns.
• Design landing pages and banners for advertising campaigns.
  
  

Other

• Keep abreast of industry trends, emerging technologies, and best practices in UI/UX design within the iGaming/Gambling sector.
• Leverage AI tools such as Midjourney, DALL-E, and LLMs to enhance design workflows, generate creative concepts, and streamline ideation.
  
  

Our recruitment process typically follows these stages:

• Application screening
• Interview Stages (2-3 weeks):
• Prescreen Call with Recruiter - 60 min
• Test Assignment
• Final Interview with Chief Product Officer - 60-90 min
• Job Offer
• Referrals: Employment and Background Check
  

We offer:

• Competitive compensation package (commensurate with your experience)
• Access to paid corporate English lessons (through Preply)
• 19 business days of flexible Paid Time Off (PTO)
• Fully remote work with flexible hours (within the CET time zone) from any location of your choice
• Values-driven culture with a friendly and supportive work environment
• Opportunity to regularly participate in conferences and community events as both a participant and contributor
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency
  
  

Embrace the opportunity to develop your skills in a cutting-edge fintech environment.

Please apply now to be part of our dynamic team and make a tangible impact on the future of payments!

Let's build something great together!