Debt Collection Specialist

About the Role:

We are currently seeking a motivated and results-driven Debt Collection Specialist to join our team. In this role, you will be responsible for contacting customers with overdue accounts, negotiating repayment plans, and ensuring timely collection of outstanding debts while maintaining a professional and respectful approach.

Key Responsibilities:

Contact clients with overdue payments via phone, email, and written correspondence

Sending reminders to avoid debt’s appearance

Negotiate and establish repayment schedules that align with company policies

Maintain accurate records of all communications and payment arrangements

Monitor accounts to identify outstanding debts

Handle disputes and escalate complex cases when necessary

Collaborate with the sales, finance and legal teams to resolve high-risk cases Requirements:

Experience in customer service or a similar role (preferably but not compulsory)

Communication and negotiation skills

Ability to handle difficult conversations in a professional and calm manner

Strong attention to detail and organizational skills

Proficiency in Microsoft Office

Good English level

Can hire student

What We Offer:

Competitive salary

Professional development opportunities

Supportive and collaborative team environment

Flexible work arrangements (remote)

How to Apply:Please send your resume and a brief cover letter outlining your relevant experience to [email protected]