Claims Management Specialist with knowledge of Italian

Claims Management Specialist
 

Nestle Ukraine, worldwide leader in Food and Beverage industry, successfully working and developing in Ukraine, is announcing an opening of a position in transportation and logistics of  Claims Management Specialist in Lviv .
 

With us you will:

• Gain experience in Finance, Accounting and Logistics through managing reclamation costs, working with Consulting Agency, internal and external Stakeholders
• Cooperate with variety of transportation service providers on behalf of one of the biggest shippers in Europe;
• Cooperate with Nestle businesses, factories and distribution centers across Europe;

Main Responsibilities:

• Collect necessary documents and information required for registration of claims and refusals related to damaged goods.                                          
• Register claims accurately and promptly, ensuring all relevant details are captured. Ensures timely capture of main reason codes to enable further root cause analysis
• Conduct investigations with carriers for claims with defined threshold following business model confirmed, ensuring timely resolution.                                                                 
• Register claims in the 3rd party Consulting Platform, ensuring accurate and up-to-date information is provided.                                                                             
• Create returned deliveries for rejected goods, ensuring proper documentation and adherence to company policies.                            
• Manage demurrage charges associated with customer claims, minimizing costs and ensuring timely resolution.                                 

Main Requirements:

University degree; 
• Proficiency in English (upper-intermediate level), Italian language – intermediate/upper-intermediate;

• Strong finance, accounting, communication skills; 
• Good knowledge of MS Office (Excel in particular); 
• Attention to details, time management and organizational skills; • Ability to work with large volumes of data;

• Experience of working in the SAP system will be an advantage. 
• Experience of work in Finance and/or Logistics will be an advantage.
 

How we will proceed:   

You send us your CV - We contact relevant applicants - Interview with a Recruiter - Interview with Hiring Team - Job Offer communication to the Finalist - First working day   

Sounds exciting? Submit your CV today!