Customer Support Representative

A dynamic startup company based in Cyprus is seeking to hire a Customer Support Representative to join our rapidly expanding team.  

Duties and Responsibilities: 

• Verification of accounts in accordance with internal policies and procedures 

• Inspection and approval of KYC documents, both for individuals and for legal entities  

• Dealing with client inquiries, making sure that clients' requests are handled properly by the support team or any relevant department.  

• Communication with clients  

• Run electronic verification via compliance software 

What we're looking for: 

• Excellent written and verbal communication skills with high fluency in English (Must)

• Very good knowledge of Excel, Outlook, and other Microsoft Office tools 

• Capacity to work under pressure and with strict deadlines 

• Strong sense of professionalism, organizational and analytical skills 

• Highly motivated individual 

• Team player 

• Available to work shift base model (Mon – Fri, last shift finishes at 23:00) 

What we offer: 

• Full-time remote position 

• Work from anywhere while supporting our customers worldwide 

• Opportunity to grow with an innovative company 

• Ongoing training and career development 

• Friendly and supportive international team 

• Work with modern FinTech tools and technologies 

If you are passionate about customer service and ready to bring value to our team, we'd love to hear from you! 

Apply for this position to:   [email protected]