Lead Application Support Engineer

We are seeking a Lead Application Support Engineer to act as a Middleware Subject Matter Expert in our E-commerce project within the Pharmaceutical sector.

You will play a crucial role in managing applications, ensuring compliance with service-level agreements, and developing proactive solutions to enhance client relationships and application performance. If you are ready to take on this challenge, we encourage you to apply.

Responsibilities

• Keep applications supporting the business operational according to service level agreements
• Be proactive in taking actions and capable of leading solutions to resolution
• Perform Application Support maintenance to ensure application availability
• Conduct bug fixing on existing applications, with a requirement for Java maintenance experience
• Maintain the Ecommerce platform in a healthy state, managing integrations with backend services and components at the OS, database, and JVM levels
• Foster good communication and relationships with clients
• Lead a team to provide quick solutions and maintain a positive work environment, focusing on smart work over hard work

Requirements

• Bachelor's degree in electronic engineering, informatics, or a related field
• 3+ years of experience in Application Support with Oracle Weblogic and JBOSS
• 3+ years of experience working with Linux systems and a strong understanding of Bash scripting, with automation experience preferred
• 3+ years of experience implementing and administering applications with multiple integrations, including ESB, load balancing, reverse proxies, clustering, and database components
• Background in application servers and writing SQL for application maintenance
• Experience in E-commerce platforms in the pharmaceutical area
• Fluent/advanced English proficiency, both oral and written

Nice to have

• 2+ years of desired experience working on SAP Hybris platforms
• Experience in the pharmaceutical area
• Knowledge of distributed environments, clustering, and load balancing
• Experience in client-facing roles

We offer

• With us you can:
  • Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
  • Receive the necessary equipment to perform your work tasks
  • Change projects and technology stacks within EPAM
  • Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
  • Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
  • Participate in volunteer, charity programs and communities (both technical and interest-based)
• We focus on your professional growth:
  • You can plan your individual career path together with your manager
  • Receive regular feedback from colleagues
  • Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
  • Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
  • Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
  • Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
  • Study at EPAM Solution Architecture School with the instructors who are practicing architects
  • Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
  • Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
• What we offer:
  • Vacation and sick leave (including a sick leave without a medical certificate)
  • A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
  • Medical insurance for family members at corporate rates
  • Company support during significant life events (childbirth or adoption, marriage, etc.)
  • Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
  • E-kids program - a free programming language training program for EPAMers' children

Kindly note that this role supports remote work, but only from within Ukraine.

Kindly be advised that the set of benefits, including learning, certification, and other opportunities, may vary depending on the role you apply for. Our recruiter will be able to share more details about the specific opportunity during your general interview.

EPAM strives to provide its global team of over 61,700 professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.