M&E OFFICER / ФАХІВЕЦЬ З М&E

Terms of Reference

MEAL OFFICER

Duty station: Kyiv City

Type of Contract: FOP

Reporting to:  Project Manager

Supervises: N/A

Functions:
 the M&E Officer will provide support in monitoring the progress of project activities through MEAL processes, ensuring data quality, and contributing to the effective use of data for decision-making and learning within the organization. S/he ensures the good implementation and respect of MEAL plans at the field level and oversees the accountability mechanisms. S/he manages existing reporting processes and tools, identifying existing gaps within the systems, and proactively developing solutions to strengthen data protection and data quality across the mission.

Responsibilities Monitoring and Data Management:

• Develops and implements the MEAL Plan according to project documentation and ensures the implementation of MEAL activities as described in the project documents.
• Organizes surveys including development of TORs for MEAL survey, recruitment of enumerators when needed, training, survey planning and follow-up.
• Develops, deploys and implements MEAL related surveys (ie PDM, satisfaction surveys, needs assessments, etc.) to ensure that project qualitative and quantitative data are collected timely.
• Contributes to the revision and creation of monitoring tools as per project needs and in collaboration with the program team (Kobo, Dino, etc.).
• Supports the program team in setting up and monitoring project databases, with reference to indicators mentioned in the project documents (including record and report of project indicators).
• Develops and improves dashboards as per requested by the Project Manager.
• Improves monthly output data compilation and management processes for donor reporting.
• Reports output level data to cluster and coordinate bodies on a monthly basis with the support of the Project Manager.
• Participates in improving monitoring tools by sharing his/her recommendations to the Project Manager.
• Supports in the translation from English to Ukraine and vice versa of MEAL documents and other program related documentation necessary for the implementation of activities.
• Ensures data analysis of each MEAL survey conducted, including data cleaning, data storage, and report writing in a timely and efficient manner.
• Shares MEAL findings with program team in a timely manner.
• Ensures regular meetings with program team to follow-up on program implementation and adapt MEAL activities accordingly.
• Reports back any problems and constraints encountered during the course of the activities and suggest operational solutions to his/her manager
• Guarantees regular presence in the field (monthly), acting as a liaison officer between stakeholders in the field, project staff and management based in Kyiv, facilitating communication and information flow.
• Prepares MEAL reports after each field visit and formulates preliminary recommendations in the MEAL reports on how to improve the activities in collaboration with the program team.
• Oversees and maintains a proper MEAL archive for Means of Versification related to the calculation of project indicators, following instructions from the Project Manager.
• Ensures that MEAL related soft and hard versions of tools and files are properly archived, secured and easily available upon request.
• Leads lessons learned and reflection workshops to improve project aspects in collaboration with the Project Manager.

Accountability Responsibilities:

• Sets up and monitors accountability mechanisms according to donor and Soleterre guidelines.
• Records any feedback and complaints collected in the field in the dedicated template, analyzes and follows up on specific issues ensuring that sensitive complaints are brought to the attention of the dedicated PSEA focal point.
• Provides training on the CRM for the project in place of the project team.
• Raises awareness about the Complaints and Response Mechanisms in the field.
• Distributes the hotline number in the field when necessary and is responsible for visibility for CRM in target project locations.
• Reports any sensitive complaints immediately as per Soleterre SOPs.

Requirements:

• University Degree in a related field (Social Work, ICT, Statistics, Information management, computer programming, etc. 
• Minimum 3 years of relevant professional experience (of which preferably one year in a supervisory role and related to MEAL or Information Management). Additional relevant experience may substitute for the degrees mentioned above. 
• Experience in data analytics tools and strong technical skills in Excel (Required).
• Strong knowledge in coding and the design of data platforms (CommCare, PHP, Power Query, Power Bi, Google Data Studios, etc.) (Preferred).
• Knowledge of monitoring, evaluation and information management in the humanitarian context; 
• Previous experience with Activity Info Reporting Systems or (5Ws) (Preferred).
• Excellent computer literacy (Word, Excel, Power Point, Activity Info “Cluster platform”, Google Data Studio, and Knack platform).
• Strong background in data collection, data analysis and presentation
• Strong knowledge of quantitative and qualitative research methods
• Excellent written communication (in English) and reporting skills
• High confidentiality, respect, integrity, and non-discriminatory attitude
• Adherence with the values of Soleterre. 

Language:  Good knowledge of English (Mandatory) and Ukrainian

The contract is aiming to start with the 1st of January 2026. The applications will be reviewed on a rolling basis.