Bilingual Front Desk Coordinator (Spanish, Patient Care Line, Medical Office, USA)

?Hola! Estamos buscando un/a Front Desk Coordinator bilingue para unirse a nuestro equipo 

Please read before applying. Ukrainian citizenship is required. If you do not meet this criterion, please do not apply.

Ми шукаємо уважну, відповідальну та комунікабельну людину, яка хоче працювати з пацієнтами, розвиватися у сфері healthcare та отримати реальний досвід роботи в американському медичному офісі.

Ця позиція чудово підійде як кандидатам з досвідом, так і студентам або початківцям, які хочуть освоїти нову професію та побудувати кар'єру в медичній сфері. Робота у другій половині дня дозволяє зручно поєднувати її з навчанням.

 Schedule & Work Format

Monday to Friday, 4:00 PM — 12:00 AM (Kyiv time)

Remote

U.S.-based medical office 

 What You’ll Do

• Answer incoming patient calls with professionalism and empathy 
• Support patients with clear, friendly communication • Schedule appointments and manage calendars 
• Guide patients through processes and assist with their requests • Work with medical records, databases, and internal systems
• Ensure prescribed medications are sent to the pharmacy on time
• Handle medication authorizations and follow-ups
• Communicate with providers regarding patient updates and requests
• Act as a bridge between patients and providers to keep everything running smoothly

 What We’re Looking For

• Background in medical administration, healthcare, or customer service is a plus

 No experience? That’s okay — we provide full training

• Strong communication skills and attention to detail
• Confident PC user, ready to learn new systems quickly
• Ability to multitask in a fast-paced environment
• High motivation and willingness to grow
• English and Spanish level B2+/C1 

 Why Join Us?

You’ll be part of a supportive, international team where your work truly matters. You’ll gain hands-on experience in a U.S. healthcare environment, improve your professional English and Spanish, and build valuable skills in medical administration.

 If you’re looking to start or grow your career in healthcare, work with a U.S. medical office, and make a real impact on patients' lives — we’d love to hear from you.

Send us your CV — we’re excited to meet you! 

?Esperamos tu CV!