Program & Operations Assistant, BUILD pillar (Hybrid/Remote, Full-Time)

Nova Ukraine is an international nonprofit delivering strategic humanitarian initiatives in partnership with trusted teams across Ukraine. Since 2014, we’ve directed over $120 million toward aid for war-affected communities, healthcare, education, infrastructure, and civil society development. At Nova Ukraine, we turn aid into impact. We strengthen civil society and support high-impact initiatives that change lives — and we’re looking for people ready to make a meaningful impact alongside us.

We are looking for a motivated and highly organized Program & Operations Assistant to join our BUILD Pillar. In this role, you will provide administrative and operational support to the Vice President and program team, helping coordinate projects, meetings, documentation, travel, and day-to-day processes.

BUILD supports the recovery and development of Ukraine’s critical civilian infrastructure, including energy and water systems, schools and medical facilities, shelters, rehabilitation infrastructure, winterization, emergency-response support, and cooperation with communities and regional authorities.

This is a great opportunity for someone who wants to gain practical experience in international charitable and humanitarian programs, develop project coordination skills, and gradually take on greater responsibility within a mission-driven team.

Why work with us?

Hybrid or Remote Work: Choose a work format that combines flexibility with effective collaboration.

Make a Real Impact: Your work will support programs contributing to the recovery and development of Ukraine’s critical civilian infrastructure and communities.

Professional Growth Opportunities: Gain hands-on experience in an international charitable organization and develop your skills in program and project coordination.

Mission-Driven Team: Join a dedicated and supportive international team working toward a common goal.

Meaningful Experience: Work alongside experienced program professionals and gain exposure to real infrastructure recovery and humanitarian projects.

Organizational benefits: Participation in voluntary health insurance and life insurance programs, access to psychological support services, and corporate English language courses.

What We’re Looking For?

What is important:

Strong organizational skills and attention to detail

Ability to manage several tasks at once and follow them through to completion

Confidence working with Google Workspace, especially Docs, Sheets, Slides, Drive, and Calendar

Clear written and verbal communication skills

Fluency in Ukrainian

English at B1 (Intermediate) level or above

Ability to work independently, ask questions when needed, and meet deadlines

Professional judgment and discretion when handling internal information

Alignment with Nova Ukraine’s mission and values

Would be a plus:

Technical education

Experience in the non-profit, humanitarian, infrastructure, or public sectors

Experience with Salesforce or another CRM or project-management system

Experience with Asana or another project management tool

Experience arranging business travel, meetings, or events

Experience preparing meeting minutes, reports, or presentations

Interest in project management, infrastructure recovery, or community development

What You’ll Do:

Provide day-to-day administrative and operational support to the BUILD Vice President and program team

Prepare standard documents, letters, meeting materials, presentations, and internal records

Coordinate virtual and in-person meetings, including scheduling, invitations, agendas, and logistics

Take meeting notes, prepare concise minutes, and track decisions and follow-up actions

Maintain team Google Sheets, project trackers, calendars, contact lists, and other working documents

Assist Program and Project Managers with project documentation and day-to-day coordination

Help organize official travel, including transportation, accommodation, schedules, meetings, and related documentation

Support partner visits, workshops, roundtables, and other team events

Conduct basic research and collect information needed for project planning and decision-making

Assist with procurement, reporting, presentations, and other operational processes

Help ensure that information is complete, well organized, accurate, and submitted on time

Working conditions:

Hybrid or fully remote work format

Official employment

Possibility of long-term cooperation

Professional development and potential growth within the program team

We will be happy to receive your CV together with a cover letter and financial expectations and consider your candidacy. Your personal contribution will make a huge difference in achieving our goals and mission. Join us to change the world for the better together.