Claim Manager

Porsche Holding


Дата: 54 хвилини тому
Місто: Київ
Вид зайнятості: Повна зайнятість
Porsche Holding
Porsche Finance Group Ukraine is represented by Porsche Leasing Ukraine, Porsche Mobility, and Porsche Insurance Agency. They are owned by the Austrian Porsche Bank, which belongs to the Porsche Holding (Volkswagen Group). PFG Ukraine provides financial, operating leasing, car loans, insurance and fleet management for Volkswagen, Audi, SEAT, CUPRA, Porsche, Skoda and MAN.

Possible Tasks within this Role

  • Coordination and maintenance of debt collection procedures (leasing /credit contracts), control of KPIs.
  • Coordination, monitoring and analysis of clients' portfolio payment discipline.
  • Coordination and implementation of measures for settlement of overdue debts.
  • Written|verbal contacts with clients (soft collection).
  • Cooperation with collection agencies (hard collection support).
  • Optimization and automatization of processes.

Qualification requirements

  • Higher education.
  • Analytical mindset.
  • Communication and negotiation skills.
  • Working experience in debt collection min 5 years.
  • Knowledge of legal basics.
  • Experienced IT user – CRM systems, MS Excel.

Skills

  • Financial Analysis
  • Problem Solving
  • Customer Service
  • Continual Improvement Process
  • Database Management
  • Verbal Communication
  • Customer Relationship Management (CRM)
  • Communication Skills
  • Analytical Thinking
  • Data Analysis
  • Claims Processing
  • Statistical Data Analysis

Your Benefits

  • Formal employment from the first working day, holidays and sick leave.
  • Medical insurance.
  • Language courses.
  • Hybrid work.
  • Meals compensation.
  • Opportunities for personal and professional growth.

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