Project Manager

About Us:

JSS is an innovative technology company dedicated to delivering high-quality software solutions to our clients globally. We are seeking an experienced IT Project Manager to lead the successful execution, management and delivery of complex projects, ensuring client satisfaction. If you are passionate about technology, have a keen understanding of project management methodologies, and excel in client-facing roles, we would like to hear from you!

Job Overview:

As an IT Project Manager at JSS, you will be responsible for overseeing the management and delivery of software projects from inception to completion. You will manage both internal and client-facing stakeholders, ensuring project delivery meets expectations in terms of quality, time, and budget. In this role, you’ll also maintain strong client relationships, identify opportunities for upselling, and collaborate with the sales and development teams to ensure seamless service delivery. You will also be leading and overseeing critical initiatives, such as new product launches, where you will drive the development, strategy, and execution from start to finish.

Key Responsibilities:

• Project Management: Plan, execute, and manage projects according to set deadlines, quality standards, and budget constraints. Coordinate cross-functional teams and manage project scope, timelines, and deliverables.
• Client Relationship Management: Serve as the primary point of contact for clients post-sale, ensuring long-term relationships and continuous communication to address client needs.
• Account Management: Work closely with account management and sales teams to identify and pursue upselling and cross-selling opportunities, helping to drive revenue growth through additional service offerings.
• Risk and Issue Management: Identify, track, and mitigate risks and issues to ensure successful project delivery.
• Team Leadership: Lead the project teams by providing guidance, mentoring, and ensuring high-quality deliverables. Hold regular 1-on-1 meetings to track team progress, address concerns, and ensure your team personal and professional growth. Be a strong leader who motivates and coordinates the team, communication, and alignment with project goals. You will also manage performance, resolve conflicts, and maintain team morale.
• Stakeholder Engagement: Communicate effectively with internal teams, clients, and third-party vendors. Manage stakeholder expectations, report on project progress, and ensure timely delivery.
• Process Improvement: Continuously evaluate and propose improvements to delivery and management processes, driving operational excellence and enhancing client satisfaction.
• Financial Oversight: Manage project budgets, oversee billable project hours, and ensure the financial health of ongoing engagements.
• KPIs & Reporting: Track key performance indicators and prepare reports on project progress and client engagement metrics. Ensure alignment with the strategic roadmap of the company and the client’s goals.
  
  

Requirements:

• Bachelor’s degree in IT Project Management or related field.
• 3-5+ years of experience in IT Project Management or similar roles, preferably in a software services environment.
• Strong experience in account management and client relations, with a proven ability to manage client relationships and drive client satisfaction.
• Familiarity with software development methodologies (Agile, Scrum, Waterfall) and tools (Gantt charts, WBS, etc.). Certification in PMP, Prince2 or Agile would be a strong plus.
• Experience managing globally distributed remote international teams.
• Proven experience in financial management related to project delivery.
  
  

Skills:

• Excellent client-facing skills, with the ability to build and maintain strong professional relationships.
• Strong organizational, problem-solving, and decision-making skills.
• Proficiency in CRM software and project management tools.
• Strong leadership and team management capabilities, with experience in leading initiatives such as product launches, from development to execution.
• Strategic thinking with a proactive, results-oriented mindset.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent communication, negotiation, and interpersonal skills.
  
  

Desired Qualities:

• Proactive and results-driven approach, with a commitment to delivering high-quality solutions.
• Strong ability to collaborate across teams and departments to ensure a unified approach to client management and project delivery.
  
  

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a talented and passionate team in a dynamic, client-driven environment.
• Professional development and career growth opportunities.
• Flexible remote work environment.
  
  

, BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.