Senior Salesforce Business Analyst

We are seeking a highly skilled and dynamic Senior Business Analyst to contribute to a critical project involving Salesforce integration and data migration related to business acquisition.

This role is vital in assessing current processes, designing solutions, and ensuring seamless collaboration between stakeholders and team members to achieve project success.

Responsibilities

• Conduct business analysis to evaluate and document the current state of sales processes
• Design Salesforce solutions aimed at optimizing and enhancing sales workflows
• Collaborate with stakeholders and cross-functional teams to gather, clarify, and document requirements
• Ensure project goals are met by aligning business needs with technical solutions
• Support stakeholders with Salesforce adoption to drive user engagement and satisfaction
  
  
  

Requirements

• Background in Business Analysis with experience in process optimization
• Proficiency in Salesforce with hands-on involvement in solution design and integration
• Capability to adopt a proactive and customer-centric approach when engaging with stakeholders
• English language competency at B2+ level, preferably C1 or higher
  
  
  

Nice to have

• Background in efforts estimation and scoping of technical solutions
• Skills in providing technical consulting or advisory services
  
  
  

We offer

• With us you can:
• Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in Ukraine
• Receive the necessary equipment to perform your work tasks
• Change projects and technology stacks within EPAM
• Gain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)
• Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locations
• Participate in volunteer, charity programs and communities (both technical and interest-based)
• We focus on your professional growth:
• You can plan your individual career path together with your manager
• Receive regular feedback from colleagues
• Improve your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)
• Get the opportunity to undergo free training and certification in AWS, GCP, or Azure Clouds
• Use the internal E-learn training program (18,200+ specialized training and mentoring programs)
• Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resources
• Study at EPAM Solution Architecture School with the instructors who are practicing architects
• Develop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and more
• Participate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)
• What we offer:
• Vacation and sick leave (including a sick leave without a medical certificate)
• A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)
• Medical insurance for family members at corporate rates
• Company support during significant life events (childbirth or adoption, marriage, etc.)
• Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic training
• E-kids program - a free programming language training program for EPAMers' children
  

Kindly be advised that the set of benefits, including learning, certification, and other opportunities, may vary depending on the role you apply for. Our recruiter will be able to share more details about the specific opportunity during your general interview.

EPAM strives to provide its global team of over 61,700 professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.