Customer Support Representative

Sure Lock & Key LLC


Дата: 2 тижні тому
Місто: Львів
Вид зайнятості: Повна зайнятість
Sure Lock & Key LLC

Join Sure Lock & Key (S.L.K.), a fast-growing U.S.-based locksmith services company with an office in Lviv. We’re looking for a motivated and customer-focused Customer Support Representative to join our team!


You & Your Skills:

  • Strong communication skills (Upper-Intermediate strong level of English as a must)
  • Self-organized, responsible, and able to multitask;
  • Learn quickly and adapt well to changes;
  • NO prior experience needed!


Your responsibilities:

  • Answering incoming calls from customers;
  • Coordinate service appointments between customers and field teams;
  • Collecting and transferring customer data to relevant departments;
  • Ensuring excellent customer experience;


We offer:

  • Competitive base salary + performance-based bonus;
  • Legally compliant (FOP) cooperation (taxes covered by the company);
  • Flexible schedule (perfect for students): three shifts—morning (07:00—15:00), day (15:00—23:00) and night (23:00—7:00);
  • 24 paid vacation days, 10 paid sick leave & paid birthday day off;
  • Partner perks & discounts (IT Club Loyalty);
  • Paid pre-employment training and full onboarding support;
  • Modern, fully equipped office (with a generator);
  • Parking & bomb shelter onsite + monthly taxi reimbursement;
  • Daily opportunities to improve your English;
  • Opportunities for professional growth and career development!


Please note that this is an office-based position, and we’re specifically looking for someone who can work from the office (not remotely).


Ready to start your global career? Send your CV — we’d love to meet you!

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